Facing issue with the custom login page

kiran115
Tera Contributor

‎02-27-2023 02:55 AM

I want to customize the service now login page. For that, I have created one new ui page with the name 'login'.  By creating new ui page, the system is overriding the login page with the newly created login page. How do I get back to the previous login page i.e. OOB page with out deleting the page?

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Community Alums
Not applicable

‎02-27-2023 05:52 AM

Hi @kiran115 ,

We should change the property 'glide.entry.page.script' value to 'new SPEntryPage().getLoginURL()' which will use serviceportal login page as default.

OR

To specify a login landing page for all users, change the property value on the sys_properties table.

Procedure

  1. Type sys_properties.list in the navigation filter.
  2. Locate the glide.login.home system property.
  3. In the Value field, enter the name of the page that all users see upon login.

    Use <page name>.do; you may omit the http://''instance''.service-now.com/ portion of the URL. To determine the page name or the URL of a page in the system, you can point to a link. Some possible pages are welcome.do and incident.do.

    To specify a dashboard landing page, set the property to $dashboards.do?dashboard=<SYS_ID>. Replace <SYS_ID> with the sys_id of the dashboard.

    To direct users to service portal, set the property to /sp

    Note: This property is system-wide, so setting it affects all users. To set a login specifically for users with no roles, you can apply these same steps and use the glide.entry.loggedin.page_ess property.

     

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