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Facing issues with Alignment with event.parm2 in notification

niveditav
Tera Contributor

Hi everyone

 

Im just testing notifications that are getting triggered from a scheduled job 
Screenshot 2025-02-11 at 12.28.55 PM.png

this is how the notification looks like and the email below

Screenshot 2025-02-11 at 12.30.09 PM.png

Im passing a table to event.parm2 through schedule job and event queue also pls ignore the headings 
Any idea as to why its acting like this?

3 REPLIES 3

Sandeep Rajput
Tera Patron

@niveditav Try accessing the event.param2 via a mail script instead of directly accessing it in the notification body.

Hi Thanks for the suggestion but the problem was that i forgot to add </table> at the end which servicenow had no issue rendering but outlook did 

ArunaSukruM
ServiceNow Employee

I'm trying to implement something similar but not to send email. i'm trying to send in-app notification and gave {event.parm2} in the content of provider notification. But it's not returning anything ijn the in-app notification. Can anyone help ?