Facing Issues with Creating Checklists on Forms in ServiceNow Utah Version

himanshukolse98
Tera Contributor

‎06-11-2024 08:49 AM

Hello everyone,

I am currently working with the ServiceNow Utah version and encountering difficulties in creating checklists on forms. Despite comparing the UI Macros and Business Rules in the instance I'm working on with those in a newly created personal development instance, I haven't been able to identify any discrepancies in the code provided by ServiceNow out of the box. However, the checklists aren't functioning as expected.

 

I am attaching the snippet which shows the behavior of the checklists. Not sure, how 3 checklists are getting created and keep rendering.

himanshukolse98_0-1718120920879.png

 

 

I would greatly appreciate any insights or assistance in troubleshooting this issue. If anyone has encountered similar challenges or has suggestions for resolving this issue, your input would be invaluable.

 

Thank you in advance for your help!

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_asm
Tera Contributor

‎10-28-2024 05:38 AM - edited ‎10-28-2024 05:46 AM

There is no issue with UI macro, have noticed this issue when created new UI formatter which is not in task or tables extended from task.

You can create UI formatter in 'Task' table or add it in form again. It will resolve issue.

 

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asmpathak22
Giga Contributor

‎05-20-2025 02:04 AM

This issue occurs when "Angular module" field is blank in UI Formatter.
To resolve this, Open UI Formatter and add "Angular module" as "inlineChecklist" in your formatter.
Refresh page and checklist will show same as OOB.

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asmpathak22
Giga Contributor

‎05-20-2025 02:09 AM

This issue occur when  "angular module" column is blank in UI formatter.
To resolve this go to UI Formatter and add "inlineChecklist" in "angular module" column of your Formatter.
It will solve problem.

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