FavIcon does not display

JTHowe · ‎11-25-2025

JTHowe · ‎11-25-2025

I was able to resolve this issue by renaming the image file, uploading the newly named image file, and updating the System Properties file with the new image file name.

Thank you all for taking the time to respond. It's nice to know the community is out there.

View solution in original post

Dr Atul G- LNG · ‎11-25-2025

Hi @JTHowe

Any screenshot>

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717345

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ankur Bawiskar · ‎11-25-2025

@JTHowe

where? share screenshots

Is it not working for some browsers or for some users?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

JTHowe · ‎11-25-2025

I was able to resolve this issue by renaming the image file, uploading the newly named image file, and updating the System Properties file with the new image file name.

Thank you all for taking the time to respond. It's nice to know the community is out there.