FavIcon does not display

JTHowe
Tera Expert
 
1 ACCEPTED SOLUTION

JTHowe
Tera Expert

I was able to resolve this issue by renaming the image file, uploading the newly named image file, and updating the System Properties file with the new image file name. 

Thank you all for taking the time to respond. It's nice to know the community is out there.

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @JTHowe 

 

Any screenshot>

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717345

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@JTHowe 

where? share screenshots

Is it not working for some browsers or for some users?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

JTHowe
Tera Expert

I was able to resolve this issue by renaming the image file, uploading the newly named image file, and updating the System Properties file with the new image file name. 

Thank you all for taking the time to respond. It's nice to know the community is out there.