Feedback Task Created
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2024 01:39 AM
When I open the knowledge article on portal and click on the rating through star, feedback window is open. But if I click on anywhere on the form except submit the response is submitted and feedback is created on the knowledge.
I want to stop the feedback creation.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2024 01:55 AM
Hi @ankitjambhale ,
You can refer to below servicenow support article to solve this,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953728
Community Link
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang