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Feedback Task Not Showing in Knowledge Article Related List

kkeerthan
Tera Contributor

6 hours ago

Hi Experts,

 

When a published Knowledge Article receives a rating of 1 or 2,  a feedback task should be created.

I have implemented a Business Rule, and the feedback task is getting created successfully.

 

However, the created feedback task is not appearing under the Feedback Task related list in the Knowledge Article form.

 

BR:

kkeerthan_0-1777047876481.pngkkeerthan_1-1777047949817.png

Could you please check and help resolve this issue?

Thanks.

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