Field auto population is not working for snc_external users

[Aruna Sree Yela]

Hi,

There are 2 fields Factory Name and Factory ID. Factory ID should be auto filled with the ID of Factory selected under Factory Name. To fulfil this, I created Glide Ajax. It is working good for snc_internal users, but not for snc_external users.

As snc_internal user:

As snc_external user:

Preview record is also working and displaying the fields(for both users).

Provided Read access on the Factory Table over table level and fields level. Even though its not populating the value, its returning null.

Can anyone please help me on this issue.


Thanks
Aruna

[Saurabh Gupta · Accepted solution]

Hi @Aruna Sree Yela 

Can you please create an ACL with roles snc_internal and snc_external as mentioned in the screenshot. Name would be your script include name.

[Saurabh Gupta]

Hi @Aruna Sree Yela 
Did you check the role at script Include's ACL level?
Sample:

[Utpal Dutta]

Hi Aruna,

Check you script include ACL by opening the Script include and scrolling down to Access control related list. Make sure admin is selected or use a different approach below.

You can use auto populate feature in the variables to populate this field automatically once the Factory name is selected. 

In dependent question - Factory Name

Reference - Will be auto selected

Dot walk - Factory ID

Mark my answer correct if it helps.

Thanks,

Utpal

[Anurag Tripathi]

Did you add any role to the script include?

[Anurag Tripathi]

Check the script include and look for any ACL on it