Field dropdown blank in Record Producer

kurtbell1
Giga Expert

I am creating a record producer for a table I created in a scoped app, but when I click "Map to Field" in my first variable, I look in the drop down for the list of fields it's completely empty.

Any idea what I'm doing wrong?   The form is working just fine; this is an issue with the record producer.

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kurtbell1
Giga Expert

I actually believe this might be a defect in ServiceNow.   The table name in this example was quite long.   I created a new table with the same columns, but with a shorter table name, and I did not run into this problem.


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6 REPLIES 6

kurtbell1
Giga Expert

I actually believe this might be a defect in ServiceNow.   The table name in this example was quite long.   I created a new table with the same columns, but with a shorter table name, and I did not run into this problem.


terrykim
Tera Contributor

In New York I had the same problem and fixed it by finding the business rule "Sync table name of variables" and setting the client callable to true: And the problem was solved..