Field mapping string field to reference field

Sathiskumar_D
Giga Sage

Hello,

 

I have JSON data in the Staging table field.find_real_file.png

I have to map with reference field in table.find_real_file.png

But transformation is not working as anticipated. Could someone help me ? 

I've also referred other community questions. 

https://community.servicenow.com/community?id=community_question&sys_id=b8f93179db0c67c01cd8a345ca9619eb

 

https://community.servicenow.com/community?id=community_question&sys_id=83ed1ac4db2c90104819fb2439961950

1 ACCEPTED SOLUTION

please return the value which you wish to be searched in the field u_gen_prod_info of the table being referred by Type of Account field

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Sathish,

The function should return the value to enter into the field.

answer = (function transformEntry(source) {
  var accnttype = JSON.parse(source.u_gen_prod_info);
  if (accntType.product == 'Mortgage') {
    return lprod;
  }
})(source);

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

in the field map script you need to parse the JSON

also while returning you need to return value which is stored in u_gen_prod_info

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

But TYpe of Account (mapping field) has to refer "Loan product" but not u_gen_product_info. 

please return the value which you wish to be searched in the field u_gen_prod_info of the table being referred by Type of Account field

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader