Field name appears in the UI policy instead of field display name

manasbagde80
Tera Contributor

‎09-28-2023 09:09 AM

Hello All,

 

I am trying to restrict field visibility based on other field value using UI policy.  But in Catalog UI policy page, i see field name instead of its display name under condition as well as in UI policy actions sections.

Ex: server_type but the display value is "Server Type"

 

Please suggest how to configure this so that i can see field display name.

 

Regards,

0 Helpfuls
  • 360 Views
1 REPLY 1

Vrushali Kolte
Mega Sage

‎09-28-2023 11:35 PM

Hi @manasbagde80 ,

 

This is the OOB behaviour of servicenow, and does not affect the execution of how UI policy works.

field name is nothing but the backend name of the field. If you want to make sure that you are selecting the correct field name you can check this by :

 

  1. Go to the filter navigator and type in tableName.LIST, then press Enter. Next, right-click on any column name.

  2. Select "Configure" and then choose "Table".

  3. In the column section, make sure both the column name and column label fields are available. If not, add them by clicking on the gear icon.

Verify that the column label "Server Type" corresponds to the column name "server_type". If yes then you are good to go.

 

If my answer solves your issue, please mark it as Accepted ✔️ and Helpful 👍 based on impact.

 

 

0 Helpfuls