Field styles on form and lists do not behave as expected for some users

[Ria]

Even after the user updated the request, the red dot is still visible on the updated field. (refer to the attached screenshot)

[Dr Atul G- LNG]

Hi @Ria 

So what is the expected behaviour here, if you can provide that.

[Ria]

Hi @Dr Atul G- LNG 

At present, the red dot should not be visible on the updated field if the ticket has been updated within the last three days. However, while it doesn't show up for us on the updated field, some users are still seeing the red dot.

Regards,

Riya Jain

[Dr Atul G- LNG]

Hi @Ria 

Please share the code.

[Ria]

Hi @Dr Atul G- LNG 

Please find the attached screenshot.