Field styles on form and lists do not behave as expected for some users
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03-06-2025 01:05 AM
Even after the user updated the request, the red dot is still visible on the updated field. (refer to the attached screenshot)
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03-06-2025 03:27 AM
At present, the red dot should not be visible on the updated field if the ticket has been updated within the last three days. However, while it doesn't show up for us on the updated field, some users are still seeing the red dot.
Regards,
Riya Jain
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03-06-2025 04:13 AM
Hi @Ankur Bawiskar @Dr Atul G- LNG
Thank you for your help. I got the solution users need to change their date format.
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03-06-2025 04:14 AM
aha.. that's something new to learn. Good to know. Please close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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03-06-2025 04:14 AM
Glad to know.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-06-2025 03:17 AM
your script is correct
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader