Fields not populating on a catalogue item despite appearing on the relevant form

matthew_hughes
Kilo Sage

I've got a situation where Select Box fields within a catalogue item are not getting populated, despite being populated on the relevant form:

matthew_hughes_0-1742914145432.png

 

When I click on a UI Action that automatically allows the Child Business Application to inherit the values of the Parent Business Application, it seems to populate the values. However, if I raise a request for another request on a catalogue item that retrieves those fields, some of the fields are blank:

matthew_hughes_1-1742914455785.png

I was just wondering if anyone has seen this issue before?

1 REPLY 1

J Siva
Tera Sage

Hi @matthew_hughes 
Please compare the field types.
If both of them are select box type, then make sure to have same backend value for those choices in the catalog variables.

Regards,
Siva