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fields not visible while dot walking

JagjeetSingh
Kilo Sage

hi,

I am creating a flow on Approval table. I see that i am not able to access few fields on Requested item table.

For example- item, Requested for field.

These fields are present on my form but i can access them while dot walking from approval table. These are just not visible there.

Same is happening when i am trying to create notification on approval table.

Any idea what is wrong here.

Jagjeet Singh
ServiceNow Community Rising Star 2022/2023
11 REPLIES 11

yeah but "rejected" is gone.

 

Jagjeet Singh
ServiceNow Community Rising Star 2022/2023

Hi,

please update the choice value of your newly created choice as 'auto-rejected' instead of 'rejected'

possibly because both the choice values are same i.e. older and the newer one that might be causing the issue

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

As suggested by Jaspal please ensure choice values are unique for your newer and old choice labels

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

In that case better would be to get a new Entry created as State for Approval table.

I am guessing you have kept the dictionary value same for Rejected & Auto-Rejected & thus the Rejected choice has disappeared.

Hitoshi Ozawa
Giga Sage
Giga Sage

"Request for" 

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