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Flow executions

Hello All,I have the following requirementWe have a project PROJECT A to which multiple time can be entered for eg2/1/24    worked hrs 82/4/24   worked hrs 42/7/27    worked hrs 2 ......We have  a flow that captures this project and time worked data ...

CV1 by Tera Contributor
  • 429 Views
  • 1 replies
  • 0 helpfuls

SAM Project + Atlassian OOTB Connection

Hi Team , Can anyone please help me with this  we are establishing the OOTB connection between ServiceNow and Atlassian.We have completed all steps per ServiceNow technical documentation.We require the Static IP address to finalize the connection and...

nameisnani by Mega Sage
  • 390 Views
  • 1 replies
  • 0 helpfuls

Assigning the tickets to groups from alerts

Hello All, I have a question regarding assigning the tickets based on the code in Subject line of the assignment group.Situation: We have alerts coming from our firewall support team.These are alert emails.In the subject line of the email we have the...

Renu4 by Tera Contributor
  • 1282 Views
  • 6 replies
  • 0 helpfuls

Get the Parent variable value in Quick Message

I'm trying to get the variable value of a parent HR case but I can't seem to make it work. ${variables.<variable_name>} works for the variables within the table, but ${parent.variables.<variable_name>} doesn't work and just shows up blank.

ppanganiban by Tera Contributor
  • 725 Views
  • 1 replies
  • 1 helpfuls

Resolved! blank fields imported Import Set insertMultiple

I've created both Staging and Target tables with fields such as u_short_description and u_urgency. Staging table extends sys_import_set_row (adding the u_* fields like u_short_description). I'm able to POST the following JSON using insertMultiple wit...

Please help with date/time format.

Hello,Currently, the start date/time format looks like this: I need help on modifying the below script to out put looks like this format:Example:  03-15-2024  04:24:37 PM Here is the code I used it in Script Background :   THANK YOU var ritm = new Gl...

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Annie10 by Tera Contributor
  • 1691 Views
  • 6 replies
  • 4 helpfuls

How replace a document name

Hello, Please how can I replace a document name under PDF Forms "Attachment Options". For clarity and better understanding, I have attached the one we currently have but doesn't work. Thanks.

ID NOBLE by Tera Expert
  • 672 Views
  • 2 replies
  • 0 helpfuls

catalog task

Hello developers, i have a requirement to make variable readonly on catalog task view once the task is closed complete,can i do this via workflow, if not  any suggestions is appreciated. Thanks!

Import Set Table Custom ACL Help

Hello, I need help from the community... I am trying to setup ACL rules for an import set table that I will be using the sys_import.do API to upload import sets to and run transforms with.  I setup read, write, create, delete, execute ACLS at the row...

Resolved! Print Reference Value in Description

I am creating a business rule to print the full name of user from a reference type variable into the description field. Am I missing something?   // Variable table var gr_questions = new GlideRecord('question_answer'); gr_questions.addQuery('table_sy...

Michael94 by Tera Contributor
  • 631 Views
  • 1 replies
  • 0 helpfuls