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Resolved! Forwarding the email to another instance

Hi All,We have a requirement to receive the same email to couple of instances. For example if user send an email to dev1@service-now.com then it should be received in dev2@service-now.com. Ideally this is not possible, but I am looking for the way on...

Resolved! Do we have any OOTB email notifications for time sheets?

Hello All, I am trying to find if there are any email notifications related to time sheets which will send out reminders to end users to fill timesheets? Please let me know if there are any ServiceNow docs related to it. Thanks in Advance! 

deepum by Giga Guru
  • 662 Views
  • 1 replies
  • 0 helpfuls

Create Dynamic filter on report

I am generating a report that displays closed tasks occurring between 12 PM to 9 PM on a daily basis. However, I encountered a challenge when attempting to filter the data based solely on time.The issue arises when selecting "closed between today" as...

zee15 by Tera Contributor
  • 2237 Views
  • 5 replies
  • 0 helpfuls

Resolved! Need to though an error message

Hi All,I have created a field called "text" as a yes/no kind of variable so, when user selects the text as yes then we i have through an error meassge.i have created like this onChange client script field as text its not working as expected can someo...

Naresh43 by Tera Contributor
  • 1963 Views
  • 16 replies
  • 5 helpfuls

How to make parallel (simultaneous) API calls?

Hello, I have a use case where I want to make 4 api calls to the same endpoint (with different query parameter each time). Now, what I do is it to make the 4 calls sequentially in a script include. However, this causes huge delays.Is there a way in s...

Resolved! What is best approach in business rule.

Hi,  What is best approach in business rule. I have one requirement to update comments from HR task table to HR case table and I know how to achieve we can use before and after business rule to achieve that.Can anyone please tell which best approach ...

Resolved! PDI is not available and showing under maintenance

Hi, My PDI shows in offline state and i am getting message that "Developer Instance is undergoing unscheduled maintenance"  Does anyone facing same? Is there timeline for this maintenance activity?  

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sthokal by Tera Contributor
  • 2436 Views
  • 9 replies
  • 2 helpfuls

How to call system property in client script

Hi All,  I have a requirement like Currently we have On change client script on one catalog item. In that CS we are using widget sys_id for making functionality. Customer wants to call to sys_id from system property // var dialogClass = window.Gl...

praveen47 by Tera Contributor
  • 838 Views
  • 2 replies
  • 0 helpfuls

Resolved! Onbefore script transfrom map

Hello Experts,I'm currently delving into the sources.row method within a transform map script. I have an Excel sheet containing ten records, and I'm looking to import only two specific records: those corresponding to rows 1 and 5. However, despite wr...

abhijee by Tera Contributor
  • 4188 Views
  • 4 replies
  • 0 helpfuls

Outage creation

Hello all,My requirement was Outage is automatically created when a   P1 is declared and Accepted, the Begin time of Outage is the Opened time of the incident'. Now when another incident is being created whose configuration item is having outage it w...