How can I call quick message from email client template? Vanquwer allows you to use email client templates in the CSM workspace view. I want to use this functionality without having to create new templates. Is it possible to use already prepared sets...
Hi i have been struggling to solve this code for quite a time below are the requirements that i want to achieveCreate New Catalog Item " Servicenow Group Management"Should have following variables Mandatory.Requested By - autopopulate logged in userR...
ProblemI did a Full load of data into the core_company table. About 170K records. It ran for over 2 days at about 50 inserts per minute. I thought the problem was a slow Business Rule. I could not turn off the Business Rules - I thought it too ri...
The task at hand is to export an XML of a record and its related lists. I am implementing it for the following ITSM tables: incident, change, and problem. After reading through many articles I've come across an OOB script include called: ExportWithR...
Hi All,1. Should I use the CI's "Install Status" field or "Hardware Status" in the cmb_ci_computer table for all purposes including data update and reporting ? There are many places where there are different opinions to use install or hardware status...
Hi Team,We need to restrict export capability of data based on user and permissions but it is not directly based on role. User can view all data but they can only export data which they are the assignee. Eg: User opens a list and can see 10 records ,...
Good morning developers,I'm using Flow Designer to create new users in ServiceNow from a rest api call and that part is working fine. The only issue I'm having is setting the user's domain. For some reason I'm setting the domain in Flow Designer to "...
Hello Experts, For inbound actions, I am using mail script where I have the below line of code. And It shows as below screenshot when 'Reject' button is clicked on the notification.Mailscript: template.print('<a href="mailto:' + emailAddress + '@se...
We are trying to achieve the same Service Portal behavior as the out of box catalog item widget interacting with the spUtil.addErrorMessage notification banner message to satisfy an accessibility issue on a custom widget we have created.This is the O...
Situation I have a catalog item that has a select box choice named "Operating system" (operating_system). The flow that is connected to this catalog item uses a subflow; however, in the subflow choice fields as inputs make you create your own choices...
How Can I use Decision Table and Flow Designer to Trigger Parallel Catalog Tasks to different Groups Dear ServiceNow Community Friends, I am struggling to create a solution using a 'Decision Table' and 'Flow Designer', to trigger Catalog Tasks to dif...
I have an event called "knowledge.expiring" that I'd like to kick off every day (say at 7:00 a.m.) so that it looks to see if there are any knowledge articles that have a "Valid_to" date in 30 days. If they do, the event will fire a notification to t...
Hi All,I have a record on the sys_email table whenever an email is sent from the tool to the servicenow. These records have the body of mail in HTML format. When I right-click on it and click preview mail, then it shows me the whole proper body of th...
Servicenow Custom URL is redirecting to ServiceNow Login page instead SSO page. Kindly help in identify issue
On service Portal how to create one new page where we should Display CMDB table list for this 4 column Name, Source, IP Address, Environment.