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Approval Query

Hi All, I have created a flow for enhancement table as shown below. So, if the approval is rejected as per the flow the status is going back to scoping state. And if we request for approval again, previously rejected approval is changing to requested...

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Joshuu by Kilo Sage
  • 265 Views
  • 1 replies
  • 0 helpfuls

Default attachment in problem record

Hi Team, I have requirment that , we have a document given by client that has to be attached when ever we are going to create problem record. How to achieve this requirement. Please provide me steps and screenshot for better understanding. Thanks in ...

nameisnani by Mega Sage
  • 356 Views
  • 2 replies
  • 0 helpfuls

Survey for Project Creation Question

Vancouver Patch 5We set up a project checklist as a survey with a trigger condition on the project table defined as 'demand is not empty and state changes to pending'. This seems to be working as expected. However, we recently ran into a situation wh...

Resolved! Insert data in one time

I have created the scheduled job to insert data into transform map , rest mestods are different but , I wants insert data at one time var r = new sn_ws.RESTMessageV2('LR-Successfactor-Outbound-Integration', 'PerPerson'); // Call PerPerson Job    var ...

Portal requirement

Hi experts,We have a below requirement to create a portal page displaying all record producer links. When user click on a menu, it should open a new page as seen in below image.On the lift we need to display HR services, and when we select any one se...

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Instance Performance administration checks

Hi all, My team has been working on monitoring performance of our instance in order to be able to proactively react in case there are some issues popping up. We have been using the following documentation by ServiceNow for this reason: https://www.se...

jana_jank by Tera Contributor
  • 497 Views
  • 2 replies
  • 0 helpfuls

I want to change my instance url from VA chat

Hi, We have updated the ServiceNow instance "abc.service-now.com/now"(old url) to "xyz.service-now.com/now" (new url) so from VA chat in that once I click on open issues it will redirected to the "abc.service-now.com/now"(old url) but I want to updat...

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mania by Tera Contributor
  • 392 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Convert List type to Array.Object type in Flow?

Hi!I have an Array.Object variable in my Subflow Outputs and My goal is to put List type variable into it by "Assign Subflow Outputs".To do this, I first thought I need to comma-separate the List and process it so that it goes into an Array.Object ty...

Daemon5 by Tera Expert
  • 3130 Views
  • 8 replies
  • 5 helpfuls

Makor incident management

HI Team, I have a requirement to implement major incident in workspace incidents. When I am opening the normal incidents and checking the UI action list it is showing as Propose major case and it is directing to cases. I need to create major incident...

Souvick6917 by Tera Contributor
  • 511 Views
  • 3 replies
  • 2 helpfuls

How to Add Option Export Form Data to Excel?

Hi I have one requirement  to add "Export to excel" option in form view. When we open any form. We should get option export to excel and once click on export to excel, the excel should get downloaded with form data with fields. For example: If i open...

Comments between two custom tables - should reflect each other

Hello everyone, I have issues coming up with a solution for communication between two custom tables.When a comment is added in the Communication , I want the same comment to appear on my referenced record (and vice versa).This was done with a Before ...

Robin30 by Tera Contributor
  • 766 Views
  • 3 replies
  • 0 helpfuls

Notifications

Hi Team ,As i have to trigger one notification for one item whos name is "Leaver Requests" when to send who will receive condition is respectively once the leaver form has been submitted to go to the person whose name in the leaver field and also the...

Snehal by Tera Expert
  • 387 Views
  • 3 replies
  • 0 helpfuls