Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Transform Map is updating the Retired CIs

We have an integration with third party tool where we received teh server updates. CMDB has duplicated server CIs which we have retired but teh inetegration is updating the retired records in most of the cases, I have created onbefore script to ignor...

Now mobile app issue

Hello Community,  The interface of the Now Mobile application has been designed on the customer's ServiceNow development instance. Subsequently, all update sets have been deployed to the test instance. No role-based visibility settings were configure...

Szilard by Tera Guru
  • 1055 Views
  • 7 replies
  • 0 helpfuls

Resolved! REST API explorer - giving error with upload API.

 How to fix ? I am getting error as { "error": { "message": "Failed to create the attachment. File part might be missing in the request.", "detail": null }, "status": "failure" }Here is my API request Once this works , will use the same...

Snehal13_0-1707795754186.png
Snehal13 by Kilo Sage
  • 536 Views
  • 3 replies
  • 2 helpfuls

Need to create a new ptask when one ptask closed

In the problem record moves to RCA state, automatically one Ptask generated that is called "TEST". Once the TEST Ptask closed again one new Ptask should be auto generated. Can some one help me with the script and conditions on using business rule.

remove system generated comments from the notification

Hi Team , When ever a new comment were added into the RITM , Then there will be notification is  trigger to the user .          perview of the email    logs  For every one hour notification is triggering   Notification      The ' System generated com...

nameisnani_0-1707793434213.png nameisnani_1-1707793434243.png nameisnani_2-1707793434215.png nameisnani_3-1707793434254.png
nameisnani by Mega Sage
  • 588 Views
  • 5 replies
  • 0 helpfuls

Resolved! Script to clear all user's email

Hi, I just have cloned our production instance into a dev instance but, we need to clear all the data that lives on the email field from all the users at the user table How can we do that? 

Tona26 by Tera Contributor
  • 1038 Views
  • 5 replies
  • 1 helpfuls

Flow Designer

Hi All,I have a requirement to create a Flow Designer which will check if the RITM has already been created for the Requested For user. If 'yes' then it should cancel the Record creation else it should do the same. How can we achieve this? Can someon...

Rooma1 by Tera Contributor
  • 1103 Views
  • 12 replies
  • 3 helpfuls

Resolved! Find source of Auto generated additional comments

When all catalog tasks are completed, the corresponding request and RITM are auto closed. Thats perfectly fine with me, however there is also an auto generated additional comment that is made on every request, regardless of the catalog item.  I have ...