Hi,I have created the data lookup definition called "Cost Lookup", the source table is "Work Order" and the matcher table is the custom table which is "Cost Lookup". In the Cost Lookup table, I have created fields that are category, priority, and tot...
Hi, I have a problem in my reminder notification template, i can't have access to ${parent.hr_service} (this is not in the field list) but i am sure the parent is an hr case and i don't know if i can do something to have access to this field or via ...
HI, I am sending the short description and description value from ServiceNow to Jira.. Short desc and desc sending fine but now I need to send priority. I am getting issue like "{"errorMessages":[],"errors":{"priority":"Specify the Priority (id or na...
Hi I want to validate the text entered inside the first two question using client script below is the script - should I want display error message below the field ; script is working for description but not for the first one, also should I try the sa...
What is Pre Pattern Execution in Service Mapping?
Hello everyoneI'm trying to write this client script for the phone number on the application form. I look at the script. It seems to be right but i'm not sure why it's not doing anything. no error. Am I tripping or something else? please help. Thanks...
Hi all I hope someone can help me . I have readed the offical document about cloud encryption.But i can't understand it.1. It seems to be used to manage some key(why only one key is active at one time) ? where to use the key? out of servicenow ?...
I created a business rule that sums the values in the related list and populates a column in the base record when a record is inserted or updated.The business rule worked properly and the total amount was set in the column.However, I wanted to displa...
Hi, I'm begineer of servicenow developer.It seems that to "publish" a knowledge article on Servicenow's Knowledge[kb_knowledge] table with a workflow of "Draft", the user must be the revisor (generally the author) or the KB owner or Admin. The user m...
Hi All ,Can someone help me disable autohide the popup messages in the ServiceNow Service Catalog Form?Please take a look at the screenshot for reference. I want this message to display stable "Please allow up to 10 business days to review contracts ...
Requirement: Need to Trigger a Assessment for Expediting a Change where certain questions need to be answered. Assessment should be triggered via a UI Action called as Expedite. Issues: 01. Created UI action but Assessment is not getting popped up i...
Hi community, I'm working on the Service Portal for my organization and they would like to see some variable fields in in the SC Shopping Cart widget. The widget is using the large_shopping_cart template and by default, it shows the product, price, ...
Hello community!I have an issue with the category and subcategory in the record producer.It works clearly in the default viewbut not in the record producer In record producer, the subcategories are shown in the dropdown as null, and the categories ar...
Many of mine data sources are failing due to this error "java.io.IOException: FtpIOException --> Return Value: 425 Description: Unable to set up passive listening socket.". I tried to find posts or support posts to find if there is any similar error ...
Hi!So, I'm trying to use the "sticky" property in a CSS of a Service Portal Page, but it doesn't seem like it's supported by ServiceNow? Here's the effect (supported by most browsers) in question:https://www.youtube.com/shorts/wdAkpswmnpoSo, I'm cons...