Hi All,I have created a custom table and extend it from task table, I have got state field with choices, I created my own choices and set for my custom table state field however for task table state default value is set to open which I am trying to h...
I have created one new custom table which is the child table of task table, now i want the state field by default value as "None". I can see in dictionary override we have the checkbox of "default", but i am not sure how to use that so that it will s...
Hello All, Does anyone know if it's possible to copy and insert a field's value into another field within a UI Action? For example, in the following script, I'd like to copy the current incident number and input it into the field "Original Incident N...
I am in the middle of creating a record producer that creates 1-5 records based on the user selection. When I run the code (see below) and select x number of records, I get the expected number of records, but there is always an additional record crea...
I have read the articles here on the imperonation role. I am looking for a way to allow non-admin users to impersonate with minimal confiurations to the OOB settings and with no additional admin rule inheritance.
Hi Team, Please advice Based on view or based on group sysids in property, How can we set default filter like priority is high and also user should add additional filter like caller is Abul tuter
Hello SNOW community, this is my first post.So i'm doing the nowGurukul ServiceNow Hands-On Challenge 2024 #Week_3I'm a bit stuck on the 5th requirement for related lists that says:"On the ‘Employee’ table, add/create a related list to show a list of...
Incident is created with the User mention in User table I can see but I am not able to find from where that incident is created with Webhook. I checked system logs, transaction logs, scripted rest api and ecc queue table but didn't find anything. Ple...
Hello,I am a fairly new developer and i'm trying to create an instance scan check (table check) for finding dashboards that no one has viewed/opened in the last 12 months, and then create a finding for every unused (in the last 12 months) dashboard. ...
Hello All,I have done a configuration in way that Requested Item (RITM's) should display in portal instead of Request (Req) in Portal. When RITM id displayed in portal we will also be able to see our catalog variables in Addition details tab in Stand...
How do I make the "Work note list" visible and editable for a scoped app's end-user? (The Custom table was extended from Task)
Hi everyone, I am trying to find out which tables are related to ITSM, ITOM, ITAM, ITBM, CRM, SIEM, can someone maybe help me with it? If someone maybe has a list or something.Thanks in advance!
Hi Team,How can I create a pop-up in Email Notification Content, that prompts users to enter a reason for escalating an incident when they click on the 'Click here to escalate' button? Additionally, how do I save the entered input as work notes in th...
I need to write a client script to auto populate the Assignment Group on the incident form based on the configuration item changes.
Hello All, I am new to Servicenow and was wondering what does this mean : configure playbooks(medium/high) complexity ? and runbooks ? I know you can configure runbooks but can you configure playbooks or are they just documents with detailed process...
