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09-03-2025 03:04 AM
I would like a paperclip icon to be displayed in the request_item field of the sc_task table when a file is attached to the record set in the Request item.
To meet this requirement, I set the Filed Style as shown below.
However, while the icon appears in the list view, it does not appear on the form.
How can I apply this style to the form view?
Thank you in advance.
Solved! Go to Solution.
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09-03-2025 03:29 AM
yes sometimes it shows and the behavior is inconsistent and is intermittent.
ServiceNow doesn't intend to fix this.
this KB talks about the same and you can create your own client script to show it always based on your logic.
Value-based field styles applied to forms inconsistently on UI14 and UI15
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-03-2025 03:21 AM
Hi @MiY
The field style doesn't work at the form level, nor can it be applied there. It only functions at the list level, as this is the out-of-the-box behavior and design of the platform.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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