Filed Style apply to form view

MiY
Tera Contributor

I would like a paperclip icon to be displayed in the request_item field of the sc_task table when a file is attached to the record set in the Request item.
To meet this requirement, I set the Filed Style as shown below.

MiY_0-1756893166288.png

 


However, while the icon appears in the list view, it does not appear on the form.

MiY_1-1756893192882.png

MiY_2-1756893242176.png

 


How can I apply this style to the form view?

Thank you in advance.

1 ACCEPTED SOLUTION

@MiY 

yes sometimes it shows and the behavior is inconsistent and is intermittent.

ServiceNow doesn't intend to fix this.

this KB talks about the same and you can create your own client script to show it always based on your logic.

Value-based field styles applied to forms inconsistently on UI14 and UI15 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @MiY 

The field style doesn't work at the form level, nor can it be applied there. It only functions at the list level, as this is the out-of-the-box behavior and design of the platform.

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