Fill fields in a PDF using API "PDFGenerationAPI"

SNOW BOT · ‎11-23-2023

Hello Community

I am trying to fill the PDF using "PDFGenerationAPI" as described in below link

https://www.servicenow.com/community/developer-articles/fill-fields-in-a-pdf-using-quebec-api-quot-p...

and getting the response as:

Script: {
	"message": "No Form associated with pdf to fill. attachmentSysId: def6f8331b2af5d0b69bcbbe034bcbd3",
	"status": "failure"
}

Anybody has faced the same problem please help me out

PDF has attached

Sandeep Rajput · ‎11-23-2023

@SNOW BOT The testing.pdf you are using is not a fillable PDF hence the PDFGenerationAPI is not able to fill data in it. A fillable PDF is a PDF where the fields can be edited, the PDF you shared contains the images of two text fields and can't be edited using any PDF tool. You can use https://www.sejda.com/pdf-forms to create a fillable PDF form.

Also, attaching the fillable version of your PDF, which you can use for the testing purpose.

Please mark this answer helpful and correct if it manages to address your question.

View solution in original post

Sandeep Rajput · ‎11-24-2023

@SNOW BOT Unfortunately, you will not be able to update the fields names defined in PDF via ServiceNow. Fillable PDFs can be designed using any third party PDF creator like Adobe Acrobat. My suggestion for you would be to assign sample values to each field in the field map

var fieldMap = new Object();
fieldMap["text_1qjdq"] = "Roll 12345";
fieldMap["text_2lxcz"] = "John Doe";

And check which sample is populating in which field and then plan the mappings accordingly.

Since I have already addressed the issue raised by you initially, please mark my answer correct.