Hi everyone,
I am trying to show the Chat summary field on the Interaction record, but it is not visible even after adding it to the form.
What I’ve done so far:
Table: interaction
I added the Chat summary field to the Form Layout for the specific view I am using.
I confirmed I am editing the same view that is displayed in the form header.
I can see the field in Form Layout, but when I open the Interaction record, the field does not appear on the form.
