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12-01-2025 05:25 AM
Hi,
We got a catalog item with 3 fields.
City(reference), floor(select box) and printer(list cllector).
Floor display when City A is chosen
Floor got 3 values (2, 3 or 4)
printer field got a default query that return 3 printers
How it works :
City A + 2 or 4 floor should set a query 1 for printer field
City A + 3 floor should set a query 2 for printer field
if user change city, printer should return to defult query.
is there a way to change query of a list collector on PORTAL view ?
regards,
Solved! Go to Solution.
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12-01-2025 05:51 AM
it's not possible to set the filter in list collector in portal, it can be done in native
you can use advanced ref qualifier on list collector like this so that it shows filtered records to user based on other 2 variables
Note -> ensure you give correct variable name and value to compare etc including choice value
-> ensure you add in variable attributes this with correct variable names
ref_qual_elements=city,floor
javascript: var query;
var city = current.variables.city.name;
var floor = current.variables.floor;
i(city == 'City A' && (floor == '2' || floor == '4'))
query = 'query1';
else if(city == 'City A' && floor == '3')
query = 'query2';
else
query = 'defaultQuery';
query;
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2025 05:51 AM
it's not possible to set the filter in list collector in portal, it can be done in native
you can use advanced ref qualifier on list collector like this so that it shows filtered records to user based on other 2 variables
Note -> ensure you give correct variable name and value to compare etc including choice value
-> ensure you add in variable attributes this with correct variable names
ref_qual_elements=city,floor
javascript: var query;
var city = current.variables.city.name;
var floor = current.variables.floor;
i(city == 'City A' && (floor == '2' || floor == '4'))
query = 'query1';
else if(city == 'City A' && floor == '3')
query = 'query2';
else
query = 'defaultQuery';
query;
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
