Hi, First of all we do not have integration hub and Jira Spoke.We are trying to create an UI Action that will create Jira tickets from RITM.We havec created an application registry with all the necessary informations (client id, client secrets, url.....

Hi, We got a catalog item with 3 fields. City(reference), floor(select box) and printer(list cllector).Floor display when City A is chosenFloor got 3 values (2, 3 or 4)printer field got a default query that return 3 printers How it works : City A + 2...

Hi,We want to integrate Microsoft Teams Rooms Pro devices into our CMDB.As far as I understand, they are like mini-PCs with serial numbers, MAC addresses, model IDs, etc.Is the cmdb_ci_computer class the right one, or is there another class that woul...

Hi, We currently want to archive REQ and their related records that was closed before 2 years ago.But we want to exclude from the archive rule some item (catalog item called firewall). How to do that since there is no "item" field on the request and ...