Filter for date time field

pk31
Tera Contributor

Hi, I have a requirement in which I need to add a filter condition on an incident to check 'Actual Start' at or after the last 10 days.
How to add the above filter condition? The option "last 10 days" is not available in the drop-down of the filter
Any help is appreciated.

5 REPLIES 5

maroon_byte
Mega Sage

You will need to customize 'Get Date Filter Options for Date Filters' business rule. Review below article:

https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/dashboards/task/t_Creat...

pk31
Tera Contributor

@maroon_byte  is there any alternative filter for  'Actual Start' at or after the last 10 days?

Rahul Talreja
Mega Sage
Mega Sage

Hi @pk31 ,
Try to adjust below for your requirement:

RahulTalreja_0-1691514744747.png

 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

@pk31 ,
Isn't this working for you?

RahulTalreja_0-1691662870568.png

 

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul