Filter on CWM Kanban show an error

[Leonel Sandroni]

Hi there,

Currently, we are managing our agile team work with CWM tool and we have a problem with the filter on the kanban tab:
"There are no fields available for filtering..."

We've tried everything we can think of, but it still won't let us use the filter...

[Hemanth M]

Hi @Leonel Sandroni ,

I can see this in my board, can you please click show more to read the full message, and also are these stories imported through connected work?

[Leonel Sandroni]

Here is the complete message:

We had to submit a support ticket. Any user tries to make a filter in kanban and this message appears. It prevents Kanban from being used.

[Leonel Sandroni · Accepted solution]

Ok, I found the problem...

The board fails when you create stories from a team for another team and then this other team assign a sprint to the story. This causes that in the table sn_cwm_task you can see records with wrong data like TEAM A - SPRINT B...so the system can't read this data correctly and the board load fail.

The workaround is to delete that inconsistent record. Anyway we had to report a cases with servicenow support.