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flag article option is not visible on the service portal

Mounika30
Kilo Sage

Hi ,

how to enable the "flag article" option on the service portal page

Mounika30_0-1715946488159.png

 

2 ACCEPTED SOLUTIONS

Gangadhar Ravi
Giga Sage

Make sure the column field - "Disable suggesting" is set to false for the knowledge articles for which the "Flag article" button is not showing up for when viewing the article.

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2 REPLIES 2

Gangadhar Ravi
Giga Sage

Make sure the column field - "Disable suggesting" is set to false for the knowledge articles for which the "Flag article" button is not showing up for when viewing the article.