Flashing a field in the list view

SwarnadeepNandy · ‎06-02-2015

Hi,

I am new to serviceNow. I was stuck in a problem. I want to flash a field in the list view of the table. The flashing will be based on, any update via email on a particular record.

I have tried a piece of simple javascript code in "Values" field in styles.

function initBlink() { var state = false; setInterval(function() { state = !state; var color = (state?'red':'green'); document.getElementById('test').style.color = color; }, 1000); }

Looking forward for your help.

epam · ‎06-03-2015

Hi, Swarnadeep.

If I understand your question properly, the incident is updated by inbound email actions.

So You can do following:

- the Inbound Email Actions script should mark the incident any way your prefer (e.g. current.comments = "incident was updated by email")

- As Berny Alvarado and Jim Coyne say: create a special style (using Field Styles) on a list based on a condition like this:

javascript:current.comments.indexOf('updated by email') > 1

To create a flashing dot near some field (I tested it on Fuji): Upload an animated gif to System UI -> Images and write a field style like this:

background:transparent url('flashing.gif') -20px -20px no-repeat;

- Create a List Button for incident table (System UI -> UI Action) with script like this:

function startReloadList(){

location.reload();

}

setTimeout(function() { startReloadList(); }, 10000);

The script refreshes list every 10 seconds. Also You can insert "startReloadList()" into the onclick field to reload the list by the button.

View solution in original post

Andrii · ‎06-02-2015

Try to use UI Script instead.

SwarnadeepNandy · ‎06-02-2015

Can you help me with a piece of code. Because i am not that handy with servicenow scripting. Thanx in advance.

Andrii · ‎06-02-2015

What table are you talking exactly about?

I don't have much time ... but your task is interesting - I will think of it if nobody else will answer your question first.

What is necessary to do:

1) find out that incident was updated via email

2) tell this to script that highlights (may be via event)

SwarnadeepNandy · ‎06-02-2015

Yes.

I need to flash the incident in the list view itself, whenever any incident is updated via email. No where I could find scripting for the list view.