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Flow Context in RITM not taking to the Flow Execution Details

sattar3
Tera Contributor

‎06-14-2024 12:18 AM

Hello All,

 

I created an RITM and that catalog items contains a flow.

When i'm clicking on flow context instead it showing Execution details, its showing flow engine page.

Please check the attached screenshot and help me on this, so that i can check the flow execution details for RITMs.

sattar3_0-1718349273924.png

system property screenshot.

sattar3_1-1718349448695.png

 

 

@Ankur Bawiskar @Community Alums Late Comer : Welcome from LearnNGrow With Atul G 

Thanks,

Sattar

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4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-14-2024 12:22 AM

Hi @sattar3 

 

It is something known issue on D.C. Release Patch 1. If you upgrade to Patch3 it will sort. 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎06-14-2024 12:22 AM

@sattar3 

is this happening with every RITM of that catalog item or it's happening with other RITMs as well?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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sattar3
Tera Contributor
In response to Ankur Bawiskar

‎06-14-2024 12:27 AM

@Ankur Bawiskar , yes its happening for all catalog RITMs as well.

 

Thanks,

Sattar

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to sattar3

‎06-14-2024 12:32 AM

@sattar3 

seems to be a platform bug then.

Please check if any KB article is present for the same

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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