Flow designer approvals, mixed group and user approvals

ablunt
Tera Expert

Hi All,

I'm trying to build an approval process in flow designer where I want to approve when anyone from a number of groups approve and everyone from a set of individual users approve and reject when anyone from any group and any individual user rejects. My current approval action looks like this:

Screenshot 2024-09-10 093351.png

The rejection part and the group approvals part work fine, but with the individual users when one approves, the other is set to no longer required. I've made sure the approval engine is off for this table. Am I missing something in the ask for approval action or does this have to be done another way?

1 ACCEPTED SOLUTION

ablunt
Tera Expert

Thank you @Voona Rohila@Rajesh Chopade1 and @Abhishek_Thakur for your help with this issue, I found the cause, we had a business rule running on the approval table which was interfering with the OOB approval behaviour, I've deactivated the business rule and now it is behaving as intended.

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11 REPLIES 11

Thanks @Voona Rohila,

Maybe something strange is happening in our instance, I'll continue investigating.

ablunt
Tera Expert

Thank you @Voona Rohila@Rajesh Chopade1 and @Abhishek_Thakur for your help with this issue, I found the cause, we had a business rule running on the approval table which was interfering with the OOB approval behaviour, I've deactivated the business rule and now it is behaving as intended.