Flow designer Ask for Approval action issue

[SNow35]

Hi All

We have a requirement where once the approval is triggered and in requested state I want to populate a field on sysapproval_approver table using flow designer. Please let me know how I can achieve this?

Thanks in advance.

[Dnyaneshwaree]

Hello @SNow35 ,

Create a new flow and add trigger for the "sysapproval_approver" table by adding the conditions i.e.,  state to be 'Requested'.
then add activity/ action Update Record on the "sysapproval_approver" table. Add conditions to consider or sort required approval record ex. "approval_id" and set the field you want to update and the value it should be updated to and test the flow by activating the flow.

If any issues occured then post the images and elaborate it so, i can help you out.

[SNow35]

It does not go to next action until the record is approved or rejected but I want to perform the action when it is in requested state based on the current flow.

[Dnyaneshwaree]

Had you used the "Ask for approval" action in your current flow?

Please add images of Flow operation and its executions for better understanding of your issue.

[SNow35]

Please find the screen shot