Flow designer Ask for Approval action issue

[SNow35]

Hi All

We have a requirement where once the approval is triggered and in requested state I want to populate a field on sysapproval_approver table using flow designer. Please let me know how I can achieve this?

Thanks in advance.

[Dnyaneshwaree]

If you have added update record action after ask for approval action then it must wait for the approval approved or rejected. If initially approval is requested and you want to update record immediate to it then add update record action after trigger and before the ask for approval action. Or If ask for approval action is not required in your flow then you can remove it.

[SNow35]

Thank you for your input but that is not what I am looking for I need to update the records which are created as part of Ask for Approval.

[Amit Verma]

Hi @SNow35 

May be you could build a logic using Do the following in Parallel action. Refer below post :

https://www.servicenow.com/community/csm-forum/ask-for-approval-action-not-working/m-p/2697020

Thanks and Regards

Amit Verma

[SNow35]

It does not work as no action is taken on approval record but I want this to work when the approval is in requested state

[Amit Verma · Accepted solution]

@SNow35 

Try as below :

Output :

Thanks and Regards

Amit Verma