Flow Designer- Ask for Approval

Priyanka Gupta
Mega Guru

Hi Community,

I have 'Ask for Approval' action on my flow.

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I am not able to understand how it sends out an approval request email to the manager automatically. In a conventional workflow, we need to trigger an event for sending a notification. I have not specified any notification to run. How do the notifications work exactly with Flow Designer? Any help would be great.

Thanks!

8 REPLIES 8

Community Alums
Not applicable

Hi Priyanka, could you solve the problem how to trigger an approval notification through an event in Flow Designer? I ran into the same problem. Thanks for sharing you experience. Alexandra 🙂

JenR
Tera Contributor

Hi Priyanka,

Did you ever figure out if the Ask for Approval was sending email or not?  The email log on my side shows no emails being sent from this action.

I appreciate your response.

Thank you.

Jonah Piascik
Tera Expert

Curious if you ever figured this all out?  The email notifications are probably being triggered separately by the notification engine.  Did you check your notifications to see if there are any notifications defined under the approval table under certain conditions?  In our instance there are several out of the box notifications on the Approval [sysapproval_approver] table.

vikas shukla
Kilo Guru

Hello,

Ask for approval action sent the notification to the user or manger for approval of request .

Thanks,

Vikas