Flow designer custom action script include to return approver record

[ClareM]

Hi,

I have created a custom action which calls a script include to retrieve an approver sys_id.

I can see from the logs that the sys_id is being returned however the approver record doesn't appear to be found.

I understand from looking at a post from @petercawdron  that an approval record can be returned from a sys_id and then used in an Ask for Approval step.

I'm not sure if my outputs are not configured correctly or if I have missed something.

Any help appreciated, thank you!

[Ankur Bawiskar · Accepted solution]

@ClareM 

output variable is of type Reference and can hold only 1 value

I believe you are storing multiple approvers in it.

So you should use Type-> Array of objects instead of reference

[ClareM]

Actually, the approver is a single sys_id and it didn't seem possible to use the array.object with the Ask for Approval. So should I change the variable type in my script include from array to string, and should the output variable and action output both be of type reference.sys_user? Thanks