Flow designer inbound action flow not stamping email to the additional comments

Joshua Comeau
Kilo Sage

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Only able to get the body text to show how to get the email to show:

using just inbound email action the email stamps:

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Went to flow designer as it has more capabilities but not seeing "email received" option

 

18 REPLIES 18

Brian Lancaster
Tera Sage

As far as I know email received is done by the system not the inbound action. Make sure your activity filter on the task type has these configured.

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Actually, those are checked but still not populating I believe I have to tell it to do that from flow designer either by the picker or a script, do you know how this can be accomplished? @Brian Lancaster 

I have never had to do anything with any type of inbound action to get the email received to show up other than making sure it is in the activity configuration.

I am using flow designer only not inbound action.

 

I am using a trigger action on the flow "inbound action"

 

Does Flow Designer have the capability when actioning the inbound action when the task is generated can it load and stamp the email on to the record.