Flow designer inbound action flow not stamping email to the additional comments

[Joshua Comeau]

Only able to get the body text to show how to get the email to show:

using just inbound email action the email stamps:

Went to flow designer as it has more capabilities but not seeing "email received" option

[Joshua Comeau]

Can you provide a screenshot of this configuration example and are you referring to Flow Designer?

[Chris-STL]

It is an OOB action with that name, easy to use.

[Joshua Comeau]

This will add the email to the additional comments section?

[Joshua Comeau]

@Chris-STL I noticed it placed it as a target but doesn't update the comments to show the email.

[Brian Lancaster]

I did some testing using incident and created an incident since we have the out of the box inbound email turned off for that. This is what the flow looks like it is very basic but you need to thing. Replace my create record with update record.

Associate Record to email is what make the email received show up.

This is what I did for comments field in the create record.

I noticed that in user flow designer for the inbound action it ignores email reply separators unless there is another component that needs to be added somewhere in the flow. Because of this I do not plan on using flow designers for inbound action.