Flow designer inbound action flow not stamping email to the additional comments

[Joshua Comeau]

Only able to get the body text to show how to get the email to show:

using just inbound email action the email stamps:

Went to flow designer as it has more capabilities but not seeing "email received" option

[Joshua Comeau]

This will add to the email record the ticket but I want to add the actual email such as what a inbound email action would do not just the body of text. I assume this is the limitation to flow designer.

Also the reason I am hesitant to use an inbound email action for this case is because I am trying to use a catalog which most likely would need a script in order to call the cart api.

[Brian Lancaster]

Now I'm confused on what you are trying to do. The comments add the email body to the comments just like the normal inbound action would. The Associate record to email will make it show as email received just like the inbound action could. 

Are you trying to order a catalog item based on an email? 

[Joshua Comeau]

Yes once email comes in this will order the catalog

[Brian Lancaster]

Yes that is how my new hire workflow works. I use the regular script include to I can call CartJS without having to create an action.