Flow Designer Internal Server Error

[John Prouty]

I have a Flow in Flow Design and when I test it, I get:

There was an error executing the flow: Internal Server Error

How do I debug this?

I have torn the actions apart several times and cannot isolate the error.  This action is critical to my application.  It is also complex, so showing and explaining the code is difficult.

[DirkRedeker]

Hi

Can you submit some more details, screenshots etc.?

BR

Dirk

[John Prouty]

Here is the overview:

Here are the details:

There are three scripts in the above:

SLA Due:

var gdt = new GlideDateTime();
var today = new GlideDateTime(gdt.getDisplayValue());
if (fd_data._1__look_up_record.record.sla_type == 'DAYS') {
var days = fd_data._1__look_up_record.record.sla_amount;
today.addDaysLocalTime(days);
}
if (fd_data._1__look_up_record.record.sla_type == 'DUR') {
var days = 10;
today.addDaysLocalTime(days);

}

return today;

Revision #:

// Increment Revision #

var pcs_revision = fd_data.trigger.current.pcs_revision + 1;

return pcs_revision;

Status:

// Set Status based on next Step's type

var nextsteptype = fd_data._1__look_up_record.record.route_next_step.process_step_type;

var status = '';

if (nextsteptype == 'END') {

status='CMPL';

}

if (nextsteptype == 'MID') {

status='CUR';

}

return status;

[John Prouty · Accepted solution]

It turns out that the problem is the SLADue script has two var statements for the days variable.  When I fixed the javascript, the internal error went away.  My trigger now works.

[DirkRedeker]

Hi John

Great! Nice to see, that you were able to sort out.

Thanks a lot for sharing the root cause here.

Have fun & Enjoy ServiceNow

BR

Dirk