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11-25-2018 02:15 PM
Hi all,
I'm in the process of creating my first flow in Flow Designer and I'm getting an error when I run the test, which I need some help with.
Scenario:
Trigger
If catalog item is Non-Standard Service Request1 &
task Short description is Awaiting Implementation &
Catalog Task Does this require architectual review is true
Action
Create new catalog task
Trigger
Action
When I test the flow (on an sc_task that meets the trigger condition) I get the below error.
I don't what is wrong and how to address the issue.
Any help would be appreciated
Solved! Go to Solution.
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11-28-2018 12:41 AM
Technically if you want to use Flow designer in catalog item, the associated workflow will not trigger that means no tasks created from workflow. You have to design the entire process using flow designer what should happen once user request that item (very similar to workflow process).
Here are few possibilities to achieve the requirement.
1. Modify the workflow: Add proper conditions as you mentioned in the description after catalog task and link to a new activity to create new catalog task.
(OR)
2. Flow Designer: Replicate the above mentioned workflow as flow designer, if you want to use flow designer instead of workflow.
(OR)
3. Create a BR on sc_task table, which should trigger only when it meets your conditions and then in the script area write logic to create new sc_task.
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11-28-2018 12:41 AM
Technically if you want to use Flow designer in catalog item, the associated workflow will not trigger that means no tasks created from workflow. You have to design the entire process using flow designer what should happen once user request that item (very similar to workflow process).
Here are few possibilities to achieve the requirement.
1. Modify the workflow: Add proper conditions as you mentioned in the description after catalog task and link to a new activity to create new catalog task.
(OR)
2. Flow Designer: Replicate the above mentioned workflow as flow designer, if you want to use flow designer instead of workflow.
(OR)
3. Create a BR on sc_task table, which should trigger only when it meets your conditions and then in the script area write logic to create new sc_task.
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11-29-2018 01:44 PM
Thanks for all your direction Raju, I ended just going with option 1, the effort to do it in Flow Designer was just to great.