Flow Designer not getting triggered for service catalog RITM using service catalog as trigger , i have a SOAP integration for RITM creation in my instance.

[shaikha]

Hi All,

I need a solution for these two question would appreciate the effort to respond.
1)i am struggling to trigger flow designer using service catalog trigger, my instance is madrid, i have install plugin for service catalog support. i am unable to find the solution why my flow is not getting triggered for service catalog. In my instance i have a outbound soap message integration to create RITM. Highly appreciate any response.

2) i want to auto approve RITM like we do in workflow approval action 'Mark as approved' how to do that in our flow designer, because FD have 'Ask for approval' action i want to automatic approve RITM like we do in WF see image below

Thanks & have a great day.

[Sudhanshu Talw1]

https://community.servicenow.com/community?id=community_question&sys_id=e6adec59db387f0ca39a0b55ca96...

https://community.servicenow.com/community?id=community_question&sys_id=958a4be9db5cdbc01dcaf3231f96...

These link might be helpful.

Thanks

Sudhanshu