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Flow Designer not triggering

Kamva
Giga Guru

Hi Developer,

 

I have created a flow designer to be triggered by a Service Catalog, for some reason my flow is not triggering. Can you please assist me find the issue with this flow? Please see the flow configurations below:

 

Kamva_0-1684217397247.png

 

Kamva_1-1684217412170.png

 

Thank you,

Kamva

 

 

 

2 ACCEPTED SOLUTIONS

OlaN
Giga Sage
Giga Sage

Hi,

Did you connect the Flow to the Catalog item?

Do you get any errors or similar in the logs?

View solution in original post

nayanawadhiya1
Kilo Sage

Hello Kamva,

 

Have you configured the Flow in the catalog item under process Engine tab like SS - 

nayanawadhiya1_0-1684217790534.png

 

View solution in original post

6 REPLIES 6

OlaN
Giga Sage
Giga Sage

Hi,

Did you connect the Flow to the Catalog item?

Do you get any errors or similar in the logs?

Hi @OlaN,

 

I have connected of course.

Kamva_0-1684217914809.png

 

What log should I lookout for on logs? I doubt if it produces errors I have manually tested the flow using the test button top right corner.

 

The image you added show only that you use correct catalog item to get the variables inside your Flow.

What I meant was the same as nayanawadhiya1 pasted in his response, to make sure that the Flow is connected to the Catalog item in the Processing Engine tab.

 

I was thinking of the system logs, and/or the flow logs (flow logs will only be available if the flow actually triggers, so in this case the system logs might give some more answers).

Thank you @OlaN, I thought you were asking if I had a trigger condition...