Flow Designer reminder Emails

Rocky5
Kilo Sage

Hello Experts,

 

I am new to Flow designer. I have requirement that when a change request’s ‘planned end date’ is past 2 days. I need to send an email to assigned to. And, when planned end date is past 7 days I need to send email to assigned to and also assigned to.manager. 

I need to run this Flow on daily basis. How can I achieve this logic ?

 

Thanks,

Rocky.

5 REPLIES 5

Vasantharajan N
Giga Sage
Giga Sage

Please try the below logic in flow designer to start with

VasantharajanN_0-1670903891174.png

 


Thanks & Regards,
Vasanth

Community Alums
Not applicable

Hi @Rocky5 ,

This video would help you to configure : https://www.youtube.com/watch?v=RI4xRzn3gIY

 

ServiceNow #ServiceNow #FlowDesigner #Flow Here's another video on ServiceNow Flow Designer, this time on sending email reminders to the Assigned To and their manager. Enjoy!

newhand
Mega Sage

HI @Rocky5  

Follow the below sample. (you need to change the table/column )

※I find some wrong words in my pics,but i think you can understand...😁

1.png2.png3.png4.png5.png6.png

Please mark my answer as correct and helpful based on Impact.

Hello newhand,

 

Thanks for your response with screenshots (much appreciated). But, In my case I have added planned end date +2 days but, I don't see 'before' option on condition. Did you already test this on your end? 

Rocky5_1-1670956115566.png

 

Thanks,

Rocky.