Flow Designer - Restarting Flow (Not able to see Flow Reporting)

[GamNOW]

Hello,

Recently, I made a change to our Production instance to a catalog item that uses Flow Designer as its workflow.  Since Flow Reporting is turned off by default in Production, how can I enable flow reporting on submitted records that got submitted when Flow Reporting is turned off?  

My workflow calls upon a user reference field and asks for an approval, some records have this as a blank field, I'd like to restart the flow with an updated user so my flow calls upon that user for approval. 

Opening the context record I see a 'Restart' function, but I'm afraid this runs with the values the requestor enters before submitting, and not after the record updates.

I'm aware of the FlowAPI to cancel flow and re-run, but I'm having trouble understanding this concept.  Any help is appreciated, thank you!

[Hajar BENJAHHAR]

Hello @GamNOW , 

Please refere to this link : https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/task/e.... 

Do not click on the "Restart" bacause that will trigger the flow from beggining and in my opinion. I recommend performing all actions in a subproduction instance first , as mentioned in the link above and see if you want to do the same actions in production instance.

Best regards, 

Hajar

[Community Alums]

You can enable flow report settings on the flow itself in flow designer so that you can see the flow context for future executions.

As for restarting a flow for a submitted catalog item, you could cancel the existing flow execution and then 'restart' it by clicking on the test button on the flow and entering the record.  It'll re-run the flow on the submitted record from the beginning.  Not sure if this works for you but it's just an option.