Flow Designer Run As System User but executing as Catalog Item requester
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08-20-2026 11:23 PM
Hi everyone,
I’m facing an issue with a Flow Designer flow triggered when a Catalog Item is submitted.
I have configured Run As = System User, but the flow still appears to execute as the user who submitted the Catalog Item, resulting in:
The requested flow operation was prohibited by security rules.
I found the following in the Flow logs:
Debug: Cloning a new session to run as user id: [user sys_id] from original user session: [system]
Has anyone faced this behavior? What could be causing the flow to switch from the System session to the submitting user even though Run As = System User is configured?
Thanks.
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08-21-2026 12:15 AM
are you calling any subflow within that and that subflow has Run as User who initiated?
was this working fine earlier and started throwing issue after some upgrade etc?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
