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Flow Designer Sets Status to 107 or 157 not 'Closed'

Ben28
Tera Contributor

I've created a flow, so when a Problem is closed, it will auto closed any incidents that are linked to the Problem, by looking at the 'First reported by' field. In testing, the correct incident is identified, and the state updated, but it updates to either 107 or 157, depending on the 'Closed' option selected in the Action. But it never sets to 'Closed'. How can I get the state to update correctly?

Ben28_0-1699462744552.pngBen28_1-1699462760186.pngBen28_2-1699462771734.png

 

5 REPLIES 5

Deepak89
Tera Expert

Hye @Ben28 ,

 

Use Action  update Multiple records , it will solved you issue 

 

Mart it correct if find helpfull