Flow designer stages null by default

[CarolMa6]

Hi, 

Custom Flow Designer stages display extra null stage entries that are not defined in the stage configuration or Workflow Stages list, how do I remove the null stages.

Regards, 

CarolMa

[Tanushree Maiti]

Hi @CarolMa6 

Validate Stages with State properly. Refer following KB for your help.

Flow Stages: A gem for Service Catalog

[CarolMa6]

Hi @Tanushree Maiti 

It is showing null stages in the service portal request summary. And the null stages are not in the workflow to remove not sure where is the flow populating these null stages. 

Regards 

CarolMa

[Ankur Bawiskar]

@CarolMa6 

showing null for all RITMs for all catalog items or particular RITMs generated from specific catalog item?

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[Pavan Srivastav]

To remove null stage entries from custom Flow Designer stages that are not defined in the stage configuration or Workflow Stages list:

• Open your flow or subflow in Workflow Studio.
• Click on "Flow stages" to view the list of configured stages.
• Review the stages listed. If you see any null or undesired stages, select them and remove them from the list.
• Ensure that only the stages you have defined in the stage configuration or imported from the Stage Sets table are present.
• Reorder the stages as needed so they display correctly in the stage field.
• Avoid manually updating stage fields outside of flows or subflows, as this can cause unexpected results. Always manage stages through the Flow Designer interface for consistency and to prevent null entries

https://www.servicenow.com/docs/r/yokohama/build-workflows/workflow-studio/add-stages.html

https://www.servicenow.com/docs/r/zurich/build-workflows/workflow-studio/design-considerations-conso...