Flow Designer: Take the value of the variable after Catalog Task is complete
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 09:50 AM
Hello ServiceNow Community,
I have a use case for using this workflow to trigger approvals based on the variable “estimated_cost_per_fy..” (Label reads Estimated Cost) This variable is a single line text. In step two of the flow, Estimated Cost is used as a Flow Variable, converting this to an integer.
As the requestor filling this form in Service Portal inputs the value and submits the request. The issue is this flow takes this value immediately, and the workflow proceeds with this value. The fulfiller agent handling the request may need to change this value, and I want to ensure the workflow looks at this value after Step 4’s catalog task is completed. I’d like the Flow to look at the value of Estimated Cost, and trigger approvals based on the new interpreted value.
How would the illustration of Flow Designer look to achieve this task? So far, the flow is only taking the initial value of Estimated Cost.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 02:14 PM - edited 11-25-2024 02:16 PM
You can use the Get Catalog Values flow action multiple times. 😉
At the point in the flow you're CERTAIN the value can no longer change, add another Get Catalog Values for the item.