Not able to get dynamic choices values in flow designer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2026 06:18 AM - edited 02-18-2026 06:19 AM
We have one field on record producer, and we are adding some choices/values in that with the help of catalog client script, so whenever use click on the field, he is getting 5 choices to select. Now we have to get that value or choice what was selected by user in flow designer and set in category field of Finance Case. We have used get catalog variables and set flow variables and update Finance Case record, but when we are going to use that set flow variables in update finance record then it is not working. As whatever variable we used in set flow variables it shows empty value, so we are not able to set category in Finance Case.
We have to use flow only, no record producer script
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2026 06:45 AM
share screenshots.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2026 07:11 AM
your dynamic choice population is client side logic for users during submission.
Why you want that in flow?
It won't happen in flow as it's server side component.
You can handle the dynamic logic using inline script and then set the category using f(x)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2026 06:20 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2026 07:31 PM
Hi @SNOWTechie ,Make sure your choice values (backend names ) of the record producer and the Category Field values must be same .
I think you can simply set the category from the record producer script right ,
current.fieldName=producer.variableName;If my response helped, mark it as helpful and accept the solution.
