Flow Designer Trigger Conditions from Sys_email_Attachment

Manny11
Tera Expert

When using flow designer trigger conditions..

 

The conditions works when the first condition is by itself.

When the second condition is added it no longer triggers when the record is created. 

The second condition is a dot walk to the actual email user reference record and the condition builder allows me to choose myself. 

 

 

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

HI @Manny11 ,

 

1)I would check if user id is not empty for the email thats referring to the attachment

2)i would remove the second condition and try to log the email user id in the flow 

HemanthM1_0-1699555249280.png

 

and check the flow context to see if it matches user id in the email and your sys_id.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

HI @Manny11 ,

 

1)I would check if user id is not empty for the email thats referring to the attachment

2)i would remove the second condition and try to log the email user id in the flow 

HemanthM1_0-1699555249280.png

 

and check the flow context to see if it matches user id in the email and your sys_id.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025