Flow Designer Trigger using group

Sayali_9822
Tera Contributor

For an incident module need to create a group and make it the trigger condition. Suppose If incident is assigned to that group that has to be triggered to a different team through that condition using flow designer

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi @Sayali_9822

 

1)Create a group

2)configure a flow with below trigger and add your action/step next.

 

HemanthM1_0-1723116276615.png

 

 Hope this helps!!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @Sayali_9822

 

1)Create a group

2)configure a flow with below trigger and add your action/step next.

 

HemanthM1_0-1723116276615.png

 

 Hope this helps!!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Sayali_9822
Tera Contributor

Thank You, Hemanth. It works for me.