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ā08-07-2024 11:49 PM
For an incident module need to create a group and make it the trigger condition. Suppose If incident is assigned to that group that has to be triggered to a different team through that condition using flow designer
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ā08-08-2024 04:25 AM
Hi @Sayali_9822
1)Create a group
2)configure a flow with below trigger and add your action/step next.
Hope this helps!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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ā08-08-2024 04:25 AM
Hi @Sayali_9822
1)Create a group
2)configure a flow with below trigger and add your action/step next.
Hope this helps!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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ā08-09-2024 01:56 AM
Thank You, Hemanth. It works for me.