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‎03-01-2022 12:17 AM
Hello,
I am using "Update Multiple Records" action in flow designer to update multiple records network adaptor table. I actually want to make Configuration Item empty through it.
I have added below step in flow designer.
I am making Configuration Item and Mac manufacturer empty through script(as keeping it empty also not working).
When I look at one of the updated record, It shows that 3 marked fields have updated. However, it should have updated CI to empty but it is not doing it.
What could be the issue?
Note : I am able to make it empty on form or through script.
Any help would be appreciated.
Solved! Go to Solution.

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‎03-01-2022 11:28 PM
Hi Ajay,
If you run the below update multiple in the background script it still won't work.
var grCmdbCiNetworkAdapter = new GlideRecord('cmdb_ci_network_adapter');
grCmdbCiNetworkAdapter.addEncodedQuery("cmdb_ci=a9a2d111c611227601fb37542399caa8");
grCmdbCiNetworkAdapter.cmdb_ci = '';
grCmdbCiNetworkAdapter.updateMultiple();
This has to be updated via lookup records, for loop and update each record (like below).
This should work.
Thanks

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‎03-08-2022 06:51 AM
You've Welcome Ajay!