Flow designer update multiple record not work working network adaptor table.

Ajay16
Tera Contributor

Hello,

I am using "Update Multiple Records" action in flow designer to update multiple records network adaptor table. I actually want to make Configuration Item empty through it.

I have added below step in flow designer.

find_real_file.png

I am making Configuration Item and Mac manufacturer empty through script(as keeping it empty also not working).

When I look at one of the updated record, It shows that 3 marked fields have updated. However, it should have updated CI to empty but it is not doing it.

find_real_file.png

What could be the issue?

Note : I am able to make it empty on form or through script.

Any help would be appreciated.

1 ACCEPTED SOLUTION

Muralidharan BS
Mega Sage
Mega Sage

Hi Ajay,

If you run the below update multiple in the background script it still won't work. 

var grCmdbCiNetworkAdapter = new GlideRecord('cmdb_ci_network_adapter');
grCmdbCiNetworkAdapter.addEncodedQuery("cmdb_ci=a9a2d111c611227601fb37542399caa8");
grCmdbCiNetworkAdapter.cmdb_ci = '';
grCmdbCiNetworkAdapter.updateMultiple();

This has to be updated via lookup records, for loop and update each record (like below).

find_real_file.png

 

This should work.

Thanks

 

 

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You've Welcome Ajay!