flow designer workflow

[CarolMa6]

Hi, 

Please help with this issue error: Error: Cannot convert null to an object.,Detail: Cannot convert null to an object.
the workflow is not moving to the next step and creating a catalog task. i also cannot edit the workflow its "read only" how can I correct this? 

Regards 

CarolMa

[Ankur Bawiskar]

@CarolMa6 

are you in correct scope to edit that sub-flow?

Is that an OOTB sub-flow or a custom one?

seems somebody forgot to give the value to compare in that IF and hence your logic is breaking

Once you are able to edit then update that

If my response helped please mark it correct and close the thread so that it benefits future readers.

[CarolMa6]

@Ankur Bawiskar 

the flow is OOB and I cannot edit the null value the flow seems to be protected "read only" what would be the correct scope to edit the sub flow?

Regards

Carol

[Ankur Bawiskar]

@CarolMa6 

which OOTB subflow is that? share the name, Let me check in my instance

if the subflow where this error is coming and is read-only then do this

1) create a copy of this and then make the changes to it, add the proper IF logic and publish

2) then in your main flow replace the OOTB subflow with your newly created subflow

If my response helped please mark it correct and close the thread so that it benefits future readers.

[CarolMa6]

@Ankur Bawiskar 

name of the workflow is: Step based request fulfillment

the sub flow name: Service Fulfillment Steps base flow

Regards

CarolMa